We love feedback and this case study has been so impressive, that we want to share it with you. Anita Gisch is an experienced project manager and business consultant with a focus on helping small businesses get the right mix of skills and personalities to get the best results. She is the Managing Director of the Northpoint Training Institute, which focuses on providing practical training solutions in a fun and interactive environment.
I came across Small Improvements about 4 months ago while working with a small IT company. It was introduced as a KPI and performance management system that was going to fix the internal communications issues.
I have to admit that my first reaction was to shake my head and sigh. “Here we go again” I thought. This particular company had a tendency to take on every new program they came across.