What makes a great boss? Successful UK managers reveal their secrets

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Great managers are crucial to business success; they help employees maximize their potential, engage their teams and create workplaces that are productive and profitable. That’s why we’ve traveled the globe to learn more about how to help managers go from good to great. From San Francisco to New York, Berlin to London, we had the pleasure of speaking with some of the most forward-thinking HR and management professionals to get their insights.

At our London panel discussion in December, we sat down with:

  • Neil Morrison, Director of Strategy, Culture and Innovation at Penguin Random House UK
  • Jess Critchlow, Learning & Development Manager at Salmon
  • John Catterfeld, Head of Software Engineering at OpenTable UK

We’ve attached a video of the event below, but here’s a quick recap of the highlights:

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Webinar: Making Feedback Less Painful

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We all know feedback is good for us. Effective feedback, both positive and negative, can help employees keep track of performance, feel more involved in the workplace and enhance employee engagement. Yet Gallup reports that, only 13% of worldwide employees are engaged at work.

So how can we leverage feedback to foster better communication and engagement?

Jason Lauritsen explains that most feedback processes fail due to a disconnect in how businesses and employees view the employment relationship. Employees nowadays don’t view work as a contract where compensation is exchanged for manual labor. Instead, they experience work as a relationship. Most approaches to performance management are traditionally designed with a “contract fulfillment” mindset – often at the expense of the relationship.

Join Jason as he explores how we can modify feedback processes by designing them to foster healthy relationships. His “relationship test” will illustrate how traditional feedback approaches have been damaging rather than building relationships, and help us better understand how we can make performance management more human-friendly.

Register for our 30-minute webinar

January 31st, 2017 – 10am PST / 1pm EST / 6pm GMT


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Presenter: Jason Lauritsen is an employee engagement and workplace culture expert who will challenge you to think differently. A former corporate Human Resources executive, Jason has dedicated his career to helping leaders build organizations that are good for both people and profits. http://www.JasonLauritsen.com

 

 

6 Expert Tips On How To Help Your Managers Succeed

Choosing the right managers is one of the most critical decisions an organization makes. But what makes someone a great manager? While a lot of research have identified qualitative traits of great managers and the different ways they contribute to business success – there is still a lack in understanding of what great managers actually do on a daily basis.

Our most recent panel in the Helping Managers Become Better Managers series was held in Berlin. We welcomed expert speakers from TAM Trainer Akademie (Lorenz Illing, MD), Marley Spoon (Cindy Rubbens, Head of Culture & People Operations) and SoundCloud (Jennifer Beecher, Learning & Development) to discuss the importance of managers in organizations. Below we’ve summarized a few key takeaways:

What behaviors do great managers exhibit?

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