The fluid nature of modern work environments means we sometimes find ourselves outside of traditional team structures, working in flat hierarchies or lending our skill sets to ad-hoc projects.
We have a host of features supporting feedback reviews from anyone to anyone, but the performance review is still generally between one employee and their direct manager. The secondary reviewer concept allows admins to add a second person to contribute to a manager review, thereby making it a more complete review.
We’ve been wanting to improve our current secondary review feature for a while – in particular, to incorporate feedback from some of our customers. While a full overhaul is still planned, here’s what we’ve tweaked to enhance your experience:
- We increased visibility for the administrator. Admins now have a clear overview of who within the organization is participating as secondary reviewers.
- We increased visibility for the secondary reviewer. In the past, the secondary reviewer had to implicitly know that a review was happening, i.e., we didn’t notify them of their status. Now, the secondary reviewer receives both an action item and an email – at the start of a cycle as well as during (in the form of a nudge).
- Notification for the manager. A hint at the top of the review screen will inform managers that a secondary reviewer is also participating.